Director of Product Operations · Rechat
ALIREZA SHIRMO
Technical product leader who still ships. I catch the patterns hiding in daily work and erase them: internal tools, bulk operations and AI automations that make manual work disappear.
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Years in software, product and operations
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Years as a hands-on engineer before leading product
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Industries: real estate, fintech, banking and media
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Hands-on, from .NET and SQL to LLMs and AI agents
A technical product leader with an engineer's hands and an operator's nerves.
I've spent 18+ years in software: first writing it, then leading the products and operations behind it. From national payment switches processing 30M+ transactions a day to a real-estate super-app with an AI assistant built in, I work where product ambition meets system reality.
Today at Rechat I direct product operations across Product, Engineering, QA and TechOps, owning quality, reliability and the machinery that makes great products feel effortless. My signature move: spotting the pattern in someone's daily grind and coming back with a tool or automation that does it in bulk. I've built more of those than I can count, and I build with AI every day.
- CurrentlyDirector of Product Operations, Rechat
- PreviouslyFintech, banking and media platforms
- EducationMBA · Software Engineering
- LanguagesEnglish · Persian
What I can do for you
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01
Catch patterns, kill manual work
I spot the repetitive patterns hiding in daily work and remove them: a quick tool, a bulk operation, or full automation. Thousands of manual hours erased.
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02
Internal tools, built fast
Dashboards, admin panels and one-click workflows in Retool, Metabase and custom code. Shipped in days, unblocking entire teams.
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03
AI in production
LLM assistants, agent workflows and Claude-powered automation. Built hands-on and shipped to real users, not demos.
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04
Cut costs, significantly
Consolidating systems, automating the manual middle and right-sizing infrastructure. Savings you can point at in the books.
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05
Solve the unsolvable issues
Root-causing production fires across payments, microservices and data. Discipline earned running national-scale switches with 24/7 NOCs.
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06
Lead teams that deliver
Managing cross-functional teams across Product, Engineering, QA and TechOps, with the empathy of someone who has done every one of those jobs.
The tools I actually work with, day to day.
- 01PostgreSQL
- 02Node.js
- 03.NET
- 04React / Next.js
- 05RabbitMQ
- 06Claude Code
Plus Retool, Metabase, Grafana, Dokku and whatever the problem calls for.
The short version.
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2021 → Now Dallas, TX · Remote
Rechat
Director of Product Operations · prev. Technical Product Manager
Real-estate super-app: AI assistant, 60+ MLS integrations, quality and operations at scale.
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2020 → 2021 Fintech
Digital Payments Super-App
Senior Technical Product Manager · prev. Senior Operations Manager
Payments for 15M+ users: KYC, identity verification and 200K+ daily transactions across 70+ microservices.
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2018 → 2019 Banking
National Payment Switch
Product Operations Manager
Core transaction infrastructure processing 16% of a nation's payments, more than 30M a day.
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2005 → 2018 Payments · Hardware
Fintech & Hardware Solutions
Senior Software Developer · Technical Lead
Wallet platforms, RFID and custom hardware. Thirteen years deep in code.
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2008 → 2014 Media
National News Network
Software Developer
Architected the CMS behind a top-50 news destination and its 11 sub-sites.
Have a system worth taming?